Have questions and want fast answers? We’ve made a list of the most common questions customers ask us on this page. If you still have unanswered questions after reading this, please feel free to reach out to us directly through Facebook, Instagram or E-mail.

Q- How do I place an order?

A-Placing an order takes a few minutes on our website. Simply pick your favorite product from our shop, click “add to cart” and then on the next page press “proceed to checkout”. Now fill in your personal information and address details then click “Place Order”. Done! Your order is now in our system and will be processed. Nothing else needed on your part.

Q-How much does shipping/delivery cost?


  1. Shipping is 40 EG within Cairo, Giza.
  2. Shipping is for 55 EG for Alex, Sharkia, Beheira, Kafr El-Sheikh, Ismailia,Port Said, Damietta, Qalyubia, Gharbia, Menoufia, and Dakahlia, and Suez.
  3. Shipping is 75 EG for Fayoum, Beni Suef, Minya, Sohag, Qena,  the Red Sea, the New Valley, Assiut.
  4. Shipping is 100 EB for Sharm El-Sheikh, Hurghada, Aswan and Luxor

    Q-How long does delivery take?

    A-Delivery takes 3-5 working days inside Egypt (weekends and official holidays are excluded).

    Q-How do I exchange or return a product and how much does it cost?

    check your order while courier arrives and if u want to return it for any reason give it back to him and only pay the delivery fees